Water / Sewer / Trash

UTILITY INFORMATION:

 BUSINESS HOURS:

Monday - Friday 8:00 am - 4:30 pm


Address:  
181 W. Harrison St. (Lower Level)

Phone:
(660) 438-5522


Overview


WATER/WASTE WATER:


The City of Warsaw supplies water and wastewater treatment for residents inside the City limits. Through partnership with the City of Warsaw Utility Department and, "People Service" we provide the City residents with the best water quality, maintenance and reliable service to all residential and Commercial customers. From program implementation to regulatory compliance, People Service personnel has the experienced ready to help assure it’s all done accurately, on time and up to standard.
Monthly Billing by the City of Warsaw's, Utility Department, for water/sewer/trash occur at the end of each month. All payments are due upon receipt.

***See Important billing dates below to avoid late fees and re-connect fees***



TRASH:


Trash service for residential customers is provided through Ozark Disposal and is billed on the first of each month by the city, along with water and sewer fees. All payments are due upon receipt.

***See Important billing dates below to avoid late fees and re-connect fees***


NEW SERVICE:


New customers are required to fill out a Utility Service Application, available at the City Office or online. Applications must be returned to the City Office, along with $100 deposit and two forms of identification, before service can begin.
*Utility Service Application updated 6-22-17 Rev. B

Fee Schedule

(Rates as of 3/1/2017)
  • Sewer Base $12.99 per month plus $5.44 per 1000 gallons
  • Trash $11.85
  • Water Base $7.17 per month plus $4.95 per 1000 gallons

Utility Locates


The City of Warsaw is a member of Missouri One Call System.

If you will be doing any construction or digging on your property be sure to call 1-800-DIG-RITE prior to beginning your project. Missouri One Call will then contact all utility companies so that their lines can be clearly marked.

Electronic Billing (e-Bill) and Auto Payment


Receive your bill via email!
Going to e-Bill, allows you to receive your bills faster and store them easier than ever before. Once registered for e-Bill, we will send all your future bills to the email of your choosing. Enjoy the convenience of receiving your bill online.Sign up!

FAQ
If you have further questions or need assistance, contact the City of Warsaw at 660-438-5522, or email us at waterdept@welcometowarsaw.com.

On-Line Payment

Click here to make your payment



To sign up for our automatic payment, download our ACH Pre-Authorization Payment Form* Revised form. Rev. B 8-29-17


IMPORTANT BILLING /LATE FEES INFORMATION....PLEASE READ!!


BILLING DATES:

1. Billing is mailed and or emailed on the 1st. of each month and is DUE upon receipt. 
2. If payment is not received by the 20th day of the month; a 10% penalty will be applied. 
3. If the bill remains unpaid on the last day of the same month, service will be disconnected for non-payment and an additional $35.00 will be added onto bill.
*All fees and late fees along with the original bill amount must be paid in full to turn water back on!!
Deposit:
Your deposit will be applied to your final billing. 
Your first month billing will include two (2) months of trash, final bill will have none.

FRIENDLY REMINDER ABOUT LATE FEES:

Life gets crazy at times and sometimes we all seem to forget about a bill or two. When things get hectic, just remember the City gives you time and options to make your Utility payment. 
The City accepts payments from 8:00 a.m. - 4:30 p.m. (M-F). 
You have several options to make your payments: Online payments, Walk-Ins and our easy Drop-box for after hours. 
Cut off day for accepting payments is the 20th of each month at 4:00 p.m.
If you are on vacation or out of town, have a relative/friend/neighbor bring the payment in for you. 

DROP BOX:


Use our easy access drop box for your payments. Located by the west side entry-lower parking lot. 
If payment is placed in the drop box after 4:30 PM on the 20th. it is considered LATE and you will be charged a penalty FEE OF 10% on the next billing cycle.
*Reminder: if you use our drop box, our last drop box check is at 4:25 pm. on the 20th. 

TIPS TO AVOID LATE PENALTY FEES:
Payments must be in by the 20th. Plan your trip and include a stop to the Utility Dept. 
Have a relative or friend bring your payment in if you cannot make it in before 4:00 on the 20th. 
Use our Drop Box for after hours payments.
Set up automatic withdrawals from your banking institution with our ACH Pre- Authorization Payment Form. Come into the City office or obtain a form from our website. 
Create an online account to pay online. Fast and easy.
E-Billing statements: Set up here at the City office or obtain the form from our website.